Tell us what is going wrong
One paragraph about the site, the finding or the process is enough to start.
Describe what is failing and where, by WhatsApp, phone, email or the form below. A person reads it and replies: whether we are the right people for it, which division it sits in, and what we would need to see before quoting. If it is not work we should take, we will say so.
Or send the details here
What happens after you get in touch
- 01
A reply from a person
Not an autoresponder. Somebody reads it, decides which division it belongs in, and answers with a straight yes or no on whether we are the right people for it.
- 02
A short call
Fifteen to twenty minutes on the site, the system or the deadline. Enough to know what a survey would have to cover and who needs to be there for it.
- 03
The survey, or the gap analysis
We look at the real thing before quoting on it: the site, the system, the file or the receivables. This is where the first written document comes from: an asset register, a zone map, a process map, a document index or a clause-by-clause gap report, depending on the division.
- 04
Scope, then number
A written scope against what the survey actually found, and a quotation against that scope. In that order, because a price quoted before a survey is a number somebody intends to revise.
- 05
Your decision
You decide with the survey record, the scope and the quotation in front of you, and nothing starts until you do.
Another division may be the better first call
If what you are describing sits somewhere else in the group, start there instead. Every division runs to the same standard.