ITF Digital

Inspection apps built for the site

Checklists, photo evidence and findings captured where the work happens, and a report that assembles itself from them.

Works offline
Capture continues with no signal, sync queue visible
Evidence
Photo, timestamp and asset attached at the point of the finding
First checklist live
Two to three weeks from the agreed template
Report
Assembled from the records, approved by a named reviewer

An inspection app earns its place by removing the write-up, not by digitising the checklist. Capture happens on site with photographs, timestamps and the asset attached. The report, the findings register and the action list are then produced from those records rather than retyped.

An inspection checklist on the left with one failed question, the finding it raises drawn live in the centre with the six things attached to it, and the four outputs produced from it on the right.CHECKLIST / SECTION 03Q07PASSQ08PASSQ09FAILQ10PASSQ11NOT APPLICABLEIN WALK ORDER, NOT DOCUMENT ORDERFINDING 09RAISED WHERE IT WAS SEENATTACHED AT THE POINTPHOTOTAKEN IN APPTIMEDEVICE STAMPASSETQR SCANNEDSEVERITYYOUR SCALEOWNERAGREED ON SITEDUESET ON SITEINSPECTION REPORTFINDINGS REGISTERACTION LISTTREND PER ASSETALL FOUR ARE ASSEMBLEDNONE OF IT IS RETYPED THAT EVENINGOFFLINE: CAPTURE CONTINUES, THE SYNC QUEUE IS VISIBLETHE TEST THIS HAS TO PASSFASTER THAN PAPER, ONE HANDED, OR IT WILL BE FILLED IN FROM THE NOTEBOOK LATER
One finding, capturedWhat has to be attached before it counts as evidenceSwipe to pan
  1. 01 Enquiry
  2. 02 Systems audit
  3. 03 Specification
  4. 04 Build
  5. 05 Pilot
  6. 06 Deploy
  7. 07 Handover
  8. 08 Support

Inspection apps built for the site sits at step 4 of the build cycle. You receive a working increment you can use.

01

The report is where the time goes

Inspecting takes two hours. Turning it into a report takes the rest of the day, and sometimes the weekend.

Photographs are on a phone. Notes are in a notebook and partly in a voice message. Scores are on a printed sheet in the van. Somebody sits down that evening and rebuilds the visit from all four, and the reconstruction is where the errors enter: a photograph attached to the wrong area, a finding described from memory, a score that does not match the note.

Digitising the checklist alone does not fix this. If the photograph still lives outside the record, the assembly work is unchanged. The thing that has to move is the link between the observation, its evidence and its action, and that link has to be created at the moment of the finding or it will never be reliable.

One more unglamorous truth: if capture takes longer than paper, the app will lose. It will be filled in afterwards from the notebook, and you will have paid for a slower notebook.

02

What the app captures

ElementHow it is capturedWhy it matters later
The checklistYour questions, your scoring, your sections, versioned so a response records which revision it answered.Answers stay comparable when the checklist changes
The findingWritten at the point, against the question that raised it, with a severity from your own scale.No reconstruction from memory
Photographic evidenceTaken in the app, attached to the finding, carrying the timestamp the device recorded.The photograph can be tied to the observation
Location or assetScanned from a QR tag or picked from the site structure, not typed.Trends per asset become possible
The actionOwner and due date set before leaving site, while the person responsible is standing there.Actions that are assigned get closed
Sign-offSite acknowledgement captured on the device at the end of the visit.Disputes are settled by the record
03

What comes out of a completed inspection

Five outputs, all produced from the same records, none of them retyped.

01

The inspection report

In your format and your branding, with every photograph sitting beside the finding it evidences.

02

The findings register

All open findings across every site, filterable by severity, area and owner. The view a manager actually needs.

03

The action list

Owners, dates and status, with closure evidence attached to the action rather than filed separately.

04

Trend data per asset

The same question answered over time in the same place, which is how a recurring problem becomes visible before it becomes a finding.

05

The evidence export

Photographs and records out in an open structure, so an auditor or a client can be given a folder without access to your system.

04

How an inspection runs on the app

  1. 01

    Open the right checklist

    Pulled by site and visit type, at the current revision. The inspector does not choose a form from a list of forty.

    Before starting
  2. 02

    Work the sections

    Questions in the order the walk happens, not the order the document was written in. This one decision does most of the work.

    On the walk
  3. 03

    Raise the finding where it is

    Photograph, severity, note and asset, in four taps. If it takes longer than paper, the notebook wins.

    At the point
  4. 04

    Assign before leaving

    Owner and date agreed with the site while the person is in front of you, which is the difference between an action and a wish.

    End of visit
  5. 05

    Sync and review

    The device uploads when it has signal. A named reviewer opens the assembled report, sees every photograph beside its finding, confirms each severity and approves it before it reaches a client.

    Same day
  6. 06

    Issue and track

    Report issued, actions tracked to closure, evidence attached as it arrives.

    Until closed
05

A food plant eight weeks before a retailer audit

A food plant in Dammam 2nd Industrial City runs its daily prerequisite and hygiene rounds on paper, and a retailer audit is eight weeks away.

The retailer's auditor will ask for the last three months of records, and the plant knows some checks were done and not filed. We take the plant's own checklist, reorder it to the walking route and put a QR tag on each zone.

Missed checks show as missed. An out-of-limit answer forces a corrective action with an owner before the round can be submitted. The first checklist is live in the third week.

Records start on the go-live date, and the specification says so plainly, so the older paper records are scanned and indexed alongside them. By audit day the plant holds five weeks of app records, the scanned paper history and an evidence export the auditor can be handed as a folder.

06

Four teams that run on checklists

Planned rounds and reactive tickets in one record

The report a client sees each month is built from hundreds of small completions. If those completions are not captured against the asset, the monthly report is written from memory and everybody knows it.

  • QR tags on plant, so a technician scans rather than searches
  • Photo evidence per closed work order
  • The monthly client report assembled from the month's records
07

Practical questions about inspection apps

Q01

What happens with no signal?

Capture continues. Everything is stored on the device and the sync queue is visible, so the inspector can see what has not uploaded yet rather than hoping. Photographs are the large items and they upload when the device reaches signal or wifi. We test this against the worst site you have, not the best one.

Q02

Can we use our own checklist?

Yes, and we would rather you did. Your checklist carries decisions people argued about, and replacing it with a generic one loses that. We version it in the system so that when you change a question, historical answers still say which revision they answered.

Q03

Will the photographs be accepted as evidence?

They carry the timestamp the device recorded and are attached to the finding at the point of capture. That is what makes them useful. A photograph taken on a phone is a photograph taken on a phone, and a supplier who calls it tamper-proof is overselling. What the system prevents is the ordinary failure: the right photograph attached to the wrong finding a week later. Whether a given auditor accepts a record is that auditor's call.

Q04

How many devices do we need?

It runs in the browser on the phones your team already has, so usually none. Where a site restricts personal devices we scope shared tablets, and that changes the sign-in design because a shared device cannot assume who is holding it.

Q05

What drives the cost?

The number of distinct checklists, whether scoring is simple or weighted, how the report has to look, whether asset tagging is in scope, and how many roles review before a report is issued. One checklist with a fixed report is the cheap end. Twenty checklists with per-client report formats is a different project.

Q06

Can it produce the report in our client's format?

Yes, and that is normally where the detail goes. Bring the last report you issued as a PDF and we build to it. Where a client format requires something the app does not capture, we will tell you at specification rather than at handover.

Bring your worst site

The systems audit looks at the site with the worst signal and the fastest turnaround demand. If it works there, the rest is easy.

Book a systems audit