One supplier for everything around the care
CBAHI evidence, facility services, staff training, record systems and data protection for hospitals and clinics, quality systems for medical device companies, and revenue cycle work for clinics that bill insurers.
01 · Non-clinical area
Fire alarm panel
- Area of the standards
- Facility management and safety · fire safety
- What a surveyor asks to see
- Alarm and suppression test records, and extinguisher inspections
- ITF division
- ITF FM · Fire alarm systems
The non-clinical side, in documents you keep
We work on the non-clinical side of a healthcare facility: the building and its safety systems, the documents, the records, and the files on the people who keep them. Every piece of that work ends in something you can open on survey day.
The non-clinical gap report
Every measurable element in scope, marked met, partial, not met or not applicable, with the evidence seen and an owner on your side.
The clinical referral list
What we notice on the clinical side during the walk, written up separately and addressed to the leader who owns it: the medical director, the nursing lead or the pharmacy director.
The evidence index
Each standard mapped to the document and the record that prove it, and where they are kept, so a surveyor's question is answered with a file you can open.
The monthly FM record pack
Planned work done and missed, test records and contractor reports, filed in your survey format rather than the contractor's.
The training register
Each person, course, date and result, split by department and shift, so the night shift shows up as clearly as the day shift.
The requirement map, or the monthly report
For a device company, what SFDA expects of your establishment type on one page. For a clinic billing insurers, payments, rejections and every open claim, each figure with its definition.
Where each kind of buyer starts
Health serves hospitals and clinics facing CBAHI, medical device companies facing SFDA, and clinics that bill insurers. Buy one line or several; a line added later files into the same evidence index.
CBAHI readiness
The non-clinical evidence a survey checks, prepared against your date. For hospitals, the survey sits behind operating licence renewal.
Read moreHospitals and clinicsMock survey
The survey rehearsed on your records, your building and your staff, with findings written the way a surveyor writes them.
Read moreDevice companiesISO 13485
A device quality system sized to what your company actually does, and to what SFDA expects of your establishment type.
Read moreClinics that bill insurersRevenue cycle management
Claims worked from the eligibility check to the posted payment, remotely, with a monthly report and a list of every open claim.
Read moreWith ITF FMFacility management for healthcare
Water, air, fire and power in buildings that treat patients, with the records kept in the format your survey file needs.
Read moreWith ITF FMDisinfection and hygiene
Environmental cleaning for clinical areas, run room by room to your infection control lead's written protocol.
Read moreWith ITF TrainingStaff training
Fire safety for a building whose patients cannot all walk out, and first aid for the staff who reach an emergency first.
Read moreWith ITF DigitalSoftware and dashboards
Policy, credential and facility registers built for facility records, with patient records left in your clinical system.
Read moreWith ITF CyberPatient data protection
Where your patient data actually travels, who can reach it, and the policies, agreements and response plan that follow.
Read moreSix suppliers, six record formats
A clinic might buy the work around its care from six companies: a CBAHI consultant, a cleaning contractor, an FM contractor, a training provider, a software vendor and, if anyone, an IT supplier for patient data. Each does its job. The trouble arrives on survey day, when the surveyor asks for the fire alarm test record, the cleaning log for the procedure room, the fire training register for the night shift and proof that staff read the revised evacuation policy. The answers sit in four inboxes, and one of them is a photograph on a supervisor's phone. We run all of it to one records rule: dated, signed, traceable to the task, and filed against the standard it evidences. These are the gaps it closes.
- Plans written by a consultant that the contractors never see
- Cleaning schedules that do not match the infection control lead's protocol
- Test records kept in the contractor's format instead of your evidence file
- A training register nobody can split by shift
- A policy system that holds the documents but not the acknowledgements
- Patient lists travelling by email and phone, with nobody able to say where
The same eight steps, with Health's names
The shared ITF cycle, run for a hospital, a clinic, a device company or a practice. Each working step hands you a document.
- 01
Enquiry
Your survey date, your device list or your claims volume.
- 02
Survey
A walk of the building, a read of the file, or a look at your receivables.
You receiveA survey record.
- 03
Scope
Which standards, devices or payers are in.
You receiveA written scope.
- 04
Plan
Worked backwards from the survey date, the submission or the go-live.
You receiveA dated plan with owners on both sides.
- 05
Execute
Plans written, records started, claims worked.
You receiveCompleted task records.
- 06
Evidence
Every requirement mapped to the document that proves it.
You receiveThe evidence index, or the monthly revenue cycle report.
- 07
Review
What the records say, discussed with you.
You receiveAn action list with owners and dates.
- 08
Next cycle
The next survey, the next submission, the next month.
You receiveThe updated plan.
Before the first call
Which parts of a facility do you work on?
The non-clinical side: the building and its safety systems, the documents, the records, and the files on the people who keep them. Clinical standards and protocols stay with your medical, nursing and pharmacy leadership, and anything clinical we notice reaches them in a separate referral list.
Is CBAHI accreditation mandatory for clinics, not only hospitals?
For hospitals, the Ministry of Health ties accreditation to operating licence renewal. Other facility types have been brought in programme by programme, and CBAHI runs programmes for primary care, ambulatory centres, dental centres, laboratories and blood banks, and home care. We check where your facility type stands on the first call.
Can we buy just one service?
Yes. Start with the one causing trouble this month. The records rule is the same for one line or six, so a line added later files into the same evidence index.
Where do you work?
On-site work, meaning CBAHI readiness, facility services and staff training, covers Riyadh and the Eastern Province. Revenue cycle work is done remotely.
What drives the cost?
For CBAHI, the facility's size and programme, the number of branches and contractors, and the time left before the survey. For ISO 13485, what your company does and how much of a system already exists. For revenue cycle, the specialty, the claim volume, the insurer mix and any backlog.
Part of one system
Every division keeps records to the same standard, so the second one you need works the way the first one did.
Start from the date you are working to
It might be a survey, a licence renewal, a tender that asks for ISO 13485 or a month of claims nobody has worked. Tell us the date, and the first call sets the scope.