ITF Consult

Gap analysis against the actual clauses

One to two days reading your operation against the standard, ending in a report you can act on without us.

On site
One to two days for a single-site system
Report
Within five working days of the visit
Covers
Every applicable clause, not a sample
Standards
9001, 14001, 45001, 22000, HACCP, 27001 readiness
Yours to keep
The report, whatever you do next

A gap analysis audits what already exists against every clause of the standard and returns a marked report: met, partial or absent, with the effort behind each gap. It is the cheapest step in a certification programme and the only one that tells you whether the rest is worth doing.

A clause register with status, evidence identifier and effort for each clause of the standard, with one partial finding followed out of the register into a phased plan: documentation within a week of the gap analysis, then your team runs it, with the records to show them. You and your certification body set the pace.GAP REGISTER / CLAUSE STATUS4.1 CONTEXTMET4.4 PROCESSESPARTIAL5.2 POLICYMET6.1 RISK AND OPPORTUNITYABSENT7.1.5 MEASURING RESOURCESPARTIAL7.5 DOCUMENTED INFORMATIONPARTIAL8.4 EXTERNAL PROVIDERSABSENT9.2 INTERNAL AUDITABSENT9.3 MANAGEMENT REVIEWABSENT10.2 CORRECTIVE ACTIONPARTIALTHE FINDING BEHIND ONE ROWCLAUSE7.5.3EVIDENCEFORM QF-12 REV 2SEENAT THE WORKSTATIONMASTERREV 4AN IDENTIFIER, OR IT CANNOT BE VERIFIED LATERSEQUENCE, NOT CLAUSE ORDER: WHAT A REPORT DOES THAT A LIST DOES NOTDOCUMENTATION: WITHIN A WEEKOF THE GAP ANALYSISTHEN YOUR TEAM RUNS ITPROCESS AND TRAINING WORKONLY TIME CLOSESRECORDS MUST ACCUMULATE
The gap register, clause by clauseOne row followed through to the planSwipe to pan
  1. 01 Enquiry
  2. 02 Gap analysis
  3. 03 Plan
  4. 04 Build
  5. 05 Embed
  6. 06 Internal audit
  7. 07 Close out
  8. 08 Management review
  9. 09 Handover

Gap analysis against the actual clauses sits at step 2 of the readiness cycle. You receive a gap report against every clause.

01

Most gap analyses are sales visits

A half day, a walk round, a list of things you are missing, and a proposal attached. That is a sales call with a clipboard.

A gap analysis is an audit. It samples records, interviews the people who do the work, and tests whether a control exists in practice and not just on paper. It takes a day or two because that is how long it takes to look at evidence, and it produces a report that is useful to somebody who never hires us.

The other failure is a report that lists gaps without sequencing them. Forty findings in clause order is not a plan. Some of those gaps are blocked by others, several of them close in an afternoon, and others need records from the system in use. A useful report says which is which.

We will also tell you when you do not need us. If the system is largely there and the gaps are internal work, the honest output is a report and a recommendation to close it yourself, and we would rather say that than sell an implementation you can run in-house.

02

What the audit covers

AreaWhat we look atMethod
Documented informationWhat exists, what version is in use at the point of use, and what the standard requires that is missing.Document sampling
RecordsWhether the records the standard requires are being produced, and whether they can be retrieved.Retrieval testing
Process realityWhether the documented process is the process being run. This is what a desk review cannot tell you.Interview and observation
Management activityInternal audit, management review, objectives and corrective action, which are where most systems are hollow.Evidence review
Legal and scheme obligationsPermits, licences and scheme requirements relevant to the standard and the site.Register review
Scope and exclusionsWhether the scope you intend to certify is one your operation can actually support.Management interview
03

The report

One document, five parts. It is written to be read by your management team, not by us.

01

The clause register

Every applicable clause marked met, partial or absent, with the evidence seen against each one.

02

Findings with evidence identifiers

Each gap tied to what was seen, where and when. A finding without an identifier cannot be verified later.

03

Effort and dependency per gap

What closing it takes and what it is blocked by. This is what turns a list into a sequence.

04

A phased plan

The gaps grouped into phases with owners on your side and realistic dates, including the ones that only close with time.

05

A scope recommendation

The certification scope we would recommend, what to leave out for now, and why.

04

How the two days run

  1. 01

    Before we arrive

    A short call and a document list. We read what you send first, so the site time is spent on evidence and not on orientation.

    The week before
  2. 02

    Opening and walk

    Thirty minutes with management, then the operation, because the process map in the file and the process on the floor are rarely the same.

    Morning, day one
  3. 03

    Evidence sampling

    Records, registers and the management activity. We sample rather than read everything, and we tell you what we sampled.

    Day one and two
  4. 04

    Closing meeting

    The findings on the day, verbally, with nothing held back for the report. No surprises in writing later.

    End of day two
  5. 05

    The report

    Written, sequenced and sent. Then a call to walk your team through it.

    Within five working days
05

A full build that was not needed

A company believes it needs a full ISO 9001 build from nothing and asks for an implementation plan.

We run the gap analysis first. The operation turns out to be well run: purchasing checks its suppliers, production keeps batch records, complaints get answered. Most of it has simply not been written down, and none of it is under document control.

The register separates three things. Met rows are controls that exist and are evidenced. Partial rows are mostly controls that exist but are unwritten, which need documenting, not inventing. Absent rows are the ones genuinely missing.

The implementation scope shrinks to match. The client holds a register that shows what already works, a short list of what is truly missing, and a plan sized to that list rather than to the whole standard.

06

Before you book

Q01

Do you do a free gap analysis?

No, and be careful with one that is free. A free gap analysis has to be paid for somewhere, and it is usually paid for by the implementation proposal attached to it. We charge for the two days, and the report is useful even if you never call us again.

Q02

How much of our time does it take?

Management for half an hour at each end, and roughly an hour each from the people who own the main processes. We work around production rather than stopping it.

Q03

Can you do it remotely?

Part of it. Documents and records can be reviewed remotely and that shortens the site time. Process reality cannot, and for a manufacturing or food site the walk is where most of the real findings come from.

Q04

We already have findings from a customer audit. Is that enough?

It is a good start and we will use it. It is not a substitute, because a customer audits what matters to them and a certification body audits the whole standard. The two overlap but they are not the same scope.

Q05

What if the report says we are mostly ready?

Then it says that. It is a useful answer and it happens more often than you would think, particularly with companies that have been running properly for years without documenting it.

Book the two days

It is the smallest commitment on this site and the one that makes every later decision cheaper. You keep the report either way.

Book a gap analysis