ITF FM

Facilities run like systems

Integrated facility management for operators who expect evidence, not reassurance, at the end of the month.

Cut-away section of a two-storey commercial building with a basement plant room, a roof plant deck and a yard on each side. It shows the systems ITF FM keeps running: HVAC plant and ductwork, water tanks, the kitchen hood and extract, cleaning zones, washrooms, the lift, electrical boards, the fire alarm, the cold room, plumbing and drainage, fire suppression, the standby generator, the waste point, pest monitoring points and the grounds.Section A-ARoofL1GFB1Z1Z2Z3

01 · Self-delivered

HVAC plant and ductwork

Air handling units, chilled water plant and split units serviced on a dated cycle, with filter changes set by measured pressure drop.

The record it leaves
A service sheet per unit per visit, and a readings trend that shows drift before a failure.

HVAC maintenance

One building, the systems we keep runningHover, tap or use the arrow keysThe monthly pack is generated from the site record
01

What audit-grade means, checkably

Every FM company prints the phrase. Here is the mechanism, with the test for each rule, so you can check us and anyone else who uses it.

01

Every task has a checklist

Scope is written per asset and per zone before anyone is rostered against it. To check: ask for the checklist behind any task on the schedule.

02

Every closure has a photograph

Work is evidenced at the point of work with a timestamp and a name. To check: pick three closed work orders at random and open them.

03

Every month assembles itself

The monthly pack is generated from the site record, not written in the last week. To check: compare the pack to the work orders. They should agree line for line.

04

Every review changes something

The review ends with an action list, owners and dates. To check: look at next month's schedule. Something on it should be different.

02

Thirty lines, one record

Grouped the way a facilities manager thinks about a site. Take one line or the whole site: the evidence discipline is identical either way.

03

Where FM contracts usually fail

A chiller trips. The MEP contractor blames the supply, the electrical contractor says the panel is fine, and four days later nobody has written anything down. The building has five vendors and no owner of the problem. At month end somebody rebuilds four weeks from memory and a WhatsApp thread, and the report arrives late and flattering. None of that is a skills problem. It is a missing link in the chain, the same one we find inside other companies' management systems, because our people audit those systems for a living.

  • One owner for every fault, including the ones a specialist fixes
  • One record for the site, with every contractor's visits in it
  • A monthly report you can check against the work orders underneath it
  • The contract reviewed with you every month, not defended once a year
  • FM clients: IREP, Nokia, UiPath
04

The FM operating cycle

Every competitor here sells a list of services. This is the chain those services actually run inside, and what lands on your desk at each step.

  1. 01

    Enquiry

    You tell us the site, the assets and the problem.

    You receiveA scoping call and a site visit date.

  2. 02

    Site survey

    We walk the facility, list the assets and see the real condition.

    You receiveAn asset register with every critical item tagged.

  3. 03

    Scope and quote

    Services, frequencies and SLA targets written against that register.

    You receiveA scope of works and a quotation.

  4. 04

    Mobilisation

    Team, materials, access and permits put in place before day one.

    You receiveA mobilisation plan with dates.

  5. 05

    Planned schedule

    Every preventive task placed on a calendar per asset.

    You receiveThe annual planned maintenance schedule.

  6. 06

    Execution

    Planned work runs to checklist; breakdowns are ticketed against the SLA.

    You receiveClosed work orders with photo evidence.

  7. 07

    Monthly report

    The month assembled into one document: what was done, what failed, what is due.

    You receiveThe monthly evidence report.

  8. 08

    Management review

    We sit with your team on what the numbers are telling us.

    You receiveAn action list with owners and dates.

  9. 09

    Next cycle

    The schedule rolls, the register updates, the scope adjusts.

    You receiveThe revised schedule.

05

What buyers ask us

Q01

How fast do you respond to breakdowns?

Response windows are set per priority and per site, and written into the contract before you sign. A plant room and a meeting room do not need the same one, and a site we staff full time is not the same as one reached by a mobile technician. Every response is timestamped in the record, so you hold us to the number we agreed.

Q02

How does pricing work?

A walkthrough first, then a fixed monthly quotation per service line. There is no rate card on this site, because a number given before a walkthrough is a number that moves later. What moves it is asset count and condition, frequency, the response windows you choose, access and the number of sites.

Q03

Do we have to hand over the whole site?

No. Most clients start with one line on one site, usually cleaning, pest control or MEP maintenance. Lines get added when the record earns it. Single lines, AMCs and whole-building O&M contracts all run on the same record.

Q04

Who actually does the work?

Our own rostered, supervised people on self-delivered lines. Licensed specialists under our supervision where a task needs a licence of its own, such as lifts or fire suppression, and those lines are labelled as managed specialist work. Either way the evidence trail is ours and you see all of it, including the parts where a task was missed.

Q05

Where do you work?

Based in Riyadh, on site across Saudi Arabia. The site ground changes the contract: Riyadh and Dammam industry sits in MODON industrial cities, Jubail and Ras Al Khair are Royal Commission cities with their own environmental regulations, and Al Khobar has no industrial city. Each city page says what that changes.

Q06

What records does a contract produce?

A closed work order with photographs for every task, planned or reactive, a live register per asset type, and a monthly pack generated from that record rather than written at month end.

Book a site survey

The survey produces an asset register, a draft scope and a defect list with photographs. The quote is written against the register and the scope.

Book a site survey