ITF FM

Facility management for warehouses

Dock doors, levellers, roofs, floors and refrigeration, maintained by a team that knows a warehouse fails at its openings.

A warehouse has few assets and a large envelope, so the FM problem is different from a factory or an office. The value sits in the openings, the roof, the floor, the refrigeration and the pest programme, and in keeping the customer audits satisfied.

A warehouse plan with five racking aisles, a cold room in one corner and eight numbered dock doors along the bottom wall, with pest activity markers clustered at doors 3 and 6, and a proofing list checked per door: shutter seals, the gap under the leveller, strip curtains, the door and leveller check and yard housekeeping.DISTRIBUTION CENTRERACKING AISLES, HIGH-LEVEL CLEAN BOOKED AT NIGHTCOLD ROOMTEMPERATURE LOGGEDD1D2D3D4D5D6D7D8PPPPPPEST ACTIVITYPROOFING FLAGGED AT D3 AND D6WORKED BAY BY BAY, AROUND THE SHIFTSTHE PEST TREND IS KEPT BY DOCK DOORPROOFING LIST, PER DOORSHUTTER SEALSCHECKEDGAP UNDER LEVELLERCHECKEDSTRIP CURTAINCHECKEDDOOR AND LEVELLERMONTHLYYARD HOUSEKEEPINGEACH VISITFLAGS CLOSED WITH A PHOTOTREATMENT WITHOUT PROOFINGIS A RECURRING INVOICE
A warehouse fails at its openingsProofing per door, logged per baySwipe to pan
01

Large building, small asset list

A distribution centre can run on a dozen significant assets and still consume a facilities team, because the failures are envelope failures. A dock leveller out of service takes a bay out of the operation, and one that sinks under a loaded forklift is a safety defect, usually a tired hydraulic seal or a worn lip hinge that a quarterly check would have found. A roll shutter that closes slowly is a pest entry point and an energy cost. A roof leak over racking is a stock loss, not a maintenance ticket. Meanwhile the operation runs long hours across shifts, which leaves almost no window for anything intrusive, and the contract customer, whether a retailer, a 3PL principal or a pharmaceutical client, audits the building as part of auditing the operation.

  • Doors and levellers are the highest failure assets and the most disruptive when they go
  • Pest entry is an openings problem, so proofing beats treatment every time
  • Floors and line markings degrade under MHE traffic and nobody owns them
  • Refrigeration and temperature records become licence critical the moment food or pharma cargo arrives
  • Shift patterns mean there is no natural quiet window for planned work
03

What the cargo decides

In logistics the compliance load is set by what you store and who you store it for, far more than by a single regulator.

RequirementWhat it means on site
Food storageSFDA requirements apply to food warehousing, and pest control, sanitation and temperature records stop being housekeeping and become licence evidence.
Pharmaceutical storageGood distribution practice for time and temperature sensitive product, where monitoring, calibration and alarm response records are the whole argument.
Customer auditsThe most frequent inspection most 3PL sites face. Retailers and multinational principals audit the building alongside the operation.
Civil DefenceFire detection and life safety provisions across a large volume with high racking, where detection design and maintenance records both matter.
Your landlordIn a MODON industrial city the lease carries facility obligations, and in a Royal Commission city the RC adds its own regime on top of national requirements.
Transport regulationOperator and vehicle licensing sits with the Transport General Authority, outside the facility scope. Certification in logistics is driven by customers.
04

Questions from operations

Q01

When can you work if we run three shifts?

Around the operation, bay by bay, rather than by taking the building. Most warehouse planned work can be done live if it is sequenced per bay and coordinated with the shift supervisor. The exceptions are roof work, high level cleaning and anything needing power down, and those get scheduled as packages well in advance.

Q02

Do you maintain dock levellers and shutters?

Yes, and they are usually the first thing we put on a criticality list because the downtime cost is immediate. Where a door is a proprietary system under a manufacturer agreement, we manage that specialist rather than displacing them and hold their records with ours.

Q03

Our pest problem is seasonal and always at the docks. What changes?

The emphasis moves from treatment to proofing and to the openings themselves: shutter seals, gaps under levellers, strip curtains, drainage and the external housekeeping around the yard. Treatment without that is a recurring invoice.

Q04

Can you support a customer audit of the building?

Yes. The maintenance records, the pest programme, the cleaning schedule and the fire system register are the parts of a customer audit that belong to the facility, and those are exactly what the monthly record produces. Your own operational records stay yours.

Q05

What does a typical engagement look like?

A 3PL warehouse in the Riyadh logistics zone by the airport handles food and consumer goods for two principals. Its pest finding came from the docks, and two levellers are out of service at any time. The survey puts every door and leveller at the top of the criticality list with monthly checks, and the pest programme moves from treatment to proofing: shutter seals, gaps under levellers, strip curtains and yard housekeeping. Cold room condensers get a summer cleaning cycle and high-level cleaning over racking is booked in two night packages. The operator ends up holding a door and leveller record, a proofing action list, a pest trend by dock door, a cold room excursion log and a monthly pack it can show both principals.

Q06

We are a 3PL in a leased building. Where does the landlord's scope end?

That is a lease question and it is worth resolving before it is tested. The survey maps every asset and flags which side of the lease line it probably sits on, so you can have the conversation with a list rather than in the middle of a failure.

Book a site survey

In a warehouse the survey usually finds the same three things: doors nobody has serviced, a roof nobody has inspected, and a pest programme treating a proofing problem. All three go on the defect list.

Book a site survey