Who stands at the front of the room
One trainer standard for each kind of course, and every trainer named to you before we mobilise.
Management system and skills courses are taught by practising auditors. Fire courses are taught by a NEBOSH-certified safety professional, and first aid by a medically qualified life support trainer. Each trainer is named to you, with a CV and qualification certificates, before we mobilise.
Three standards, set by the kind of course
The standard follows what the course has to prove. Management system and skills courses need someone who audits these systems for a living. Fire courses need a safety professional with fire risk field experience. First aid needs a medically qualified trainer certified in basic life support.
The examples in a management system course come from the trainer's own audit work in factories, warehouses, kitchens and offices, which is why the exercises can run on real findings.
Emergency response courses work differently. The authority behind those certificates is the qualification of the trainer who signs them, so that qualification becomes part of your record.
| Courses | Trainer standard |
|---|---|
| Management systems, food safety, health and safety, operational discipline, digital | Practising auditors, who spend their working weeks inside factories, warehouses, kitchens and offices carrying out audits |
| Fire safety | A NEBOSH-certified safety professional with field experience of industrial and facility fire risk assessment and emergency planning |
| First aid and CPR | A medically qualified trainer certified in basic life support, who brings and operates the manikins and AED trainer units |
How a trainer is assigned to your course
A trainer is assigned once the course, the language of the room and the dates are known. The course sets the standard the trainer must meet. The language narrows the choice. The confirmed dates decide who mobilises.
Language is the constraint that can move a date. A trainer who meets the course standard and teaches in the room's language has to be matched before a date can be committed, which is why Arabic delivery of emergency response courses is quoted separately.
- The course sets the trainer standard in the table above
- The language of the room decides which trainer and which handouts are scheduled
- The trainer who assesses the participants signs their certificates
Vetting a trainer before anyone arrives
With the proposal, or before mobilisation, you receive each trainer's CV and qualification certificates, and your HSE or training function reviews them before anyone arrives on site. For emergency response, the trainer's qualification record also goes into your evidence pack.
If your procurement process needs CVs before award, ask for them with the technical proposal. For emergency response courses, the CVs and qualification certificates go to your HSE function before we mobilise in every case.
On your site, our trainers work under your rules: we need site access and your safety induction for them, and they follow your PPE requirements wherever a course walks the site.
About the trainers
Can we see trainer CVs before we award the work?
Yes. Ask for them with the technical proposal and they come with it, together with the qualification certificates.
Who signs the certificates?
The trainer who assessed the participants. For emergency response, that trainer's qualification record goes into your evidence pack, because it is the authority behind the certificate.
Does the trainer need our safety induction?
Yes, for any course on your site. Site access and a safety induction for our trainers are on the list of what you provide, alongside the room and the participant list.
Where to go next
What the certificate records
The fields a trainer signs for, and the validity split.
Read moreFamilyEmergency response training
Fire safety and first aid, run on your site with an observed practical for every participant.
Read moreDeliveryHow delivery works
Your site, an arranged venue or live online, and the languages each runs in.
Read morePart of one system
Every division keeps records to the same standard, so the second one you need works the way the first one did.
Ask for the CVs with the proposal
Tell us the course, the language of the room and the site. The trainer is matched to all three, and named to you with a CV and qualification certificates before we mobilise.