Define
Turn the site into assets, zones, routines, risks, and owners.
ITF FM
The audit-grade approach
FM delivered with management-system discipline: define, run, record, review.
Run
Execute planned work through checklists and escalation rules.
Record
Keep logs, tickets, photos, and review notes as operating evidence.
Review
Use the records to tighten scope, staffing, routines, and supplier control.